ORDERING

FREQUENTLY ASKED QUESTIONS

1. Do I need to open an account in order to shop with you?

 

No, you don’t need to. You can make purchases and check out as a guest everytime.

However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

2. How do I /create an account?

 

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

SHIPPING & DELIVERY

FREQUENTLY ASKED QUESTIONS

1. When will my order be processed?

 

All orders will be processed within 2 working days, excluding weekends and public holidays. Time stated is based on Singapore Time (UTC/GMT +8hours).

2. How long will it take for me to receive my order?

 

The Standard courier delivery time frame is approximately 5 working days and the Express courier is approximately 3 working days from the time of placing your order. This is applicable only to all Singapore deliveries. For all international deliveries, the time taken is dependent on our logistics partners and their affiliates.